KTP is not immediately deactivated, immediately access the complaint service in the sub-district

Residents' ID cards are not immediately deactivated. A complaint service is available at the sub-district by bringing supporting evidence.

FRANSISKUS WISNU WARDHANA DANY

Post for complaints regarding the arrangement and control of residents according to domicile in Petamburan Village, Central Jakarta, Tuesday (23/4/2024).

JAKARTA, KOMPAS — Residents affected by the KTP deactivation program who do not match their domicile in Jakarta are starting to arrive at the sub-district. They report objections or discrepancies in reports by bringing supporting evidence for verification and validation.

The DKI Jakarta Population and Civil Registration Service has started a program to deactivate KTPs for residents who do not match their domicile. Residents can check whether they are affected by this program from the Citizen Data page (https://datawarga-dukcapil.jakarta.go.id/) or via WhatsApp Jawara at 081285277751.

The ID cards of affected residents are not immediately deactivated. There is a complaints post in the sub-district according to the KTP address by bringing supporting evidence to verify and validate residents' objections or discrepancies in reports.

Also read: Jakarta Begins Deactivating 92,493 KTPs That Do Not Match Domicile

Nasuha Fibriarini (44) went alone to the complaint service post for the program of organizing and regulating identity documents according to residency in Petamburan Subdistrict, Central Jakarta, on Tuesday (23/4/2024) at 09.30 AM.

Residents of RT 006 RW 001 in Petamburan are asking for an explanation as to why they and their husband were included in the deactivated KTP list. They stated that they were not informed or given any prior notification.

"For what purpose is this deactivation? There has been no socialization. I think the ID card will simply be deactivated. It will be troublesome when renewing a driver's license or other documents," said Nasuha.

Nasuha works in Jakarta, while her husband has moved to work in Cibubur, West Java. They take turns living at Nasuha's parents' house in Petamburan, according to their ID card address, and at their in-laws' house in Cibubur.

“Still have a house here (Petamburan). "My mother lives alone, so we go back and forth," said Nasuha.

FRANSISKUS WISNU WARDHANA DANY

The atmosphere of population and other administration services in Petamburan Village, Central Jakarta, Tuesday (23/4/2024).

The head of the Civil Registration Unit at Petamburan Sub-district, M Fahri, requested Nasuha to fill in a complaint data. This includes their name and address as per their Identity Card, the complaint details, and signature. After that, they were taken to the Integrated One-Stop Service Unit (PTSP) at Petamburan Sub-district.

There was a civil registry officer who assisted him. Firstly, the officer checked his ID number and ensured that his ID card was still valid. Then, he was asked to fill out a registration form for a change in residency status. The form contains the applicant's data and the request to be listed as a dependent on his parents' family card in accordance with the address on his ID card.

"The officers said they will check the address according to the implementation and technical instructions, then inform the verification and validation results," said Nasuha.

Also read: Deactivation of NIK for Jakarta residents outside the region is considered unfair

Nasuha has passed and then Hasan (37), a resident of RT 006 RW 001 Petamburan, arrived. He was surprised by the deactivation of his ID despite living at his registered domicile.

"I'm confused about why I came in, even though I live with my in-laws in RT 006," said Hasan.

He lives in Petamburan, but works in South Tangerang, Banten. In fact, on several occasions you have to stay overnight at work.

"Maybe when I collected the data I thought I had moved there (South Tangerang)," said Hasan.

An officer from the civil registry office checks the ID number and ensures that the identification card is still active. He is asked to fill in complaint data for verification and validation in accordance with the implementation and technical instructions.

Later, the sub-district will help, make it easier. There is already a synchronization from me to you.

FRANSISKUS WISNU WARDHANA DANY

Affected residents are currently taking care of organizing and controlling residents according to their domicile in Petamburan Village, Central Jakarta, Tuesday (23/4/2024).

Complaint

The complaint center of Petamburan Subdistrict has served 4 citizens who moved to Jakarta and 18 citizens who moved to neighboring areas due to the deactivation of their ID cards program. Like Nasuha and Hasan, the residents filled out a complaint prior to going to the One-Stop Integrated Service (PTSP).

Fahri stated that officials from the sub-district, along with neighborhood units and community empowerment groups, will verify and validate all resident complaints. If they are deemed appropriate, they will immediately be processed for domicile relocation or removed from the KTP deactivation program.

"Residents should not worry because their ID cards will not be immediately deactivated. There will still be a socialization process to the neighborhood unit (RT) regarding the arrangement of population administration," said Fahri.

FRANSISKUS WISNU WARDHANA DANY

An example of the form for arranging and organizing residents according to their domicile, for residents affected by the data collection program in Petamburan Subdistrict, Central Jakarta, on Tuesday (23/4/2024).

Residents are asked to bring supporting evidence for changing domicile or discrepancies in their reports. This evidence is to complete the registration form for population movement or registration of population events.

Residents who move domicile can bring proof of home ownership, taxes, as well as electricity or water payments. Those who rent can fill out a guarantee letter from the rental owner or local RT with a stamped signature.

The same goes for residents who own property in Jakarta but live outside the area. They can provide proof of ownership or proof that they still reside in the household according to their KTP address.

"After verification and validation a certificate will be issued from the sub-district. "This letter is for processing the change of domicile," said Fahri.

Also read: No longer the capital city, Jakarta is still attractive to investors

The data of these residents is said to be synchronized in the Population Statistics for All (From Me to You). This application owned by the Jakarta Provincial Government has also been replicated in neighboring areas such as Bogor, Depok, Tangerang, and Bekasi through a joint coordination between the heads of civil registration agencies in Jabodetabek at the Tea Garden Resort, Subang, West Java, on Saturday (August 12, 2023).

Fahri is urging residents not to worry when relocating their domicile. Besides being facilitated or assisted by the local community, there will be no double identity numbers (NIK) as they will be adjusted to those already registered in the electronic ID card (KTP).

"The NIK number remains the same, only the family card number changes according to the move. The sub-district will assist and simplify the process. There has been synchronization through 'From Me to You'," said Fahri.