AI is useful for understanding raw data, then analyzing it to make it useful information and make human life easier.
By
TATANG MULYANA SINAGA, MEDIANA
·6 minutes read
KOMPAS/TOTOK WIJAYANTO
Head of BRIN Laksana Tri Handoko (second from right) Chief Editor of Kompas Sutta Dharmasaputra (right), University of Indonesia Academician, Meuthia Ganie-Rochman (second from left) and Chair of the Indonesia Artificial Intelligence Society, Lukas, pose for a group photo before the start of the webinar held by Kompas .id at Telkomsel Smart Office, Telkom Hub, Jakarta, Tuesday (6/372023). The webinar, which was hosted by Deputy Managing Editor of Kompas, A Tomy Trinugroho, was entitled 'Digitalization, Artificial Intelligence, and the Future of Humanity'.
JAKARTA, KOMPAS — As part of the development of information technology (IT), the era of artificial intelligence (AI) cannot be avoided. Competition in this era should be backed by strong human resources (HR) in utilizing big data, or big data that is an important component in AI.
The head of the National Research and Innovation Agency (BRIN), Laksana Tri Handoko, said with demographic, geographic and sociocultural diversity, Indonesia had potential to become a source of big data. However, not all of the wealth of data had been gathered systematically.
In fact, big data is input for AI, from identifying problems and summarizing knowledge to underlying decisions. So, the results of AI machines depend on the processed data.
"When talking about AI and making the best use of it, then using it to analyze the big data we have, strengthening HR is number one. There is no other way," he said when he became the keynote speaker in a discussion on Digitalization, AI and Our Future, at The Telkom Hub, South Jakarta, on Tuesday (7/3/2023).
This discussion was held by Kompas daily in cooperation with Telkomsel in a series of activities for the 6th anniversary of kompas.id, a digital platform for the Kompas daily subscription model. The speakers in the discussion also included the head of the Indonesian Artificial Intelligence Society (IAIS), Lukas, and a sociologist from the University of Indonesia, Meuthia Ganie-Rochman. The discussion was moderated by the deputy managing director of Kompas daily, Antonius Tomy Trinugroho.
According to Handoko, strengthening human resources is not merely increasing the number of staff in the IT department, because the problem lies not only in the technical aspect, but also in critical analysis. Thus, it is necessary to strengthen HR in the science, technology, engineering and mathematics (STEM) sector.
“Ultimate skills [the most important ability] to utilize it can only be created if involved in related research. In the health sector, for example, doctors must understand AI and the substance of the content of the data," he explained.
The development of AI requires infrastructure readiness, not only physical, but also big data readiness. It is one of the main problems, because not many big data outside of banking and cellular telecommunications customer data are available in Indonesia at present.
According to Handoko, many parties can utilize big data, including media companies. The most important thing is how the data is managed by a qualified system, so that it can be used to answer various problems.
”The problem that must be solved is how to generalize and store data consistently. Otherwise, the AI results would be inconsequential. This is the challenge for the future," he said.
Handoko further said like the development of computers, the internet and the web, AI is only a tool, not a goal. This technology will not work if big data is not processed.
Behind the various conveniences offered, there are negative impacts of AI that must be anticipated. AI has the potential to violate privacy because it can retrieve data from devices.
Therefore, regulations are needed. Another negative side is that AI technology can very possibly be used to spy on other people.
"AI is only part of the natural process of technological development, which is expected to facilitate human [activities] and it is really needed, if we don't use it incorrectly," he said.
The head of IAIS, Lukas, said AI had potential and risks that must be faced. The potential wealth of data can be used as a jump-start for Indonesia to become a developed country.
However, it cannot only rely on researchers or AI activists. The use of AI requires the understanding of people in various fields so that it will function as expected.
When it falls into the hands of bad people, it can be used to manipulate or falsify, such as with deepfakes
“In health technology, of course, you have to partner with doctors. Likewise, for other fields; it must involve related professions," he said.
A number of AI products still have limitations. ChatGPT, developed by OpenAI, for example, does not guarantee complete information accuracy. The resulting information is very dependent on the dominance of the processed data. “If you are only looking for facts or reporting something, ChatGPT can do it. However, for analysis, not yet," he explained.
Therefore, AI technology must be used wisely, to anticipate the negative impacts that may arise.
“If used by good people, it will be useful to support business and help with security. However, when it falls into the hands of bad people, it can be used to manipulate or falsify, such as with deepfakes," he said.
KOMPAS/TOTOK WIJAYANTO (TOK)
Telkomsel's Vice President of Business Intelligence and Analytics, Tina Lusiana (center) and Tokopedia's CTO Herman Widjaja were the speakers in a webinar held by Kompas.id at Telkomsel Smart Office, Telkom Hub, Jakarta, Tuesday (7/3/2023).
Ethical issues
Sociologist from UI Meuthia Ganie-Rochman explained one of the positive impacts of AI was the effectiveness of resource management. In addition, AI is growing a new economy, related to the use of AI.
However, negative impacts cannot be ignored. Many countries have not been able to maximize data security. Consumer data is also very risky to direct at certain preferences.
According to Meuthia, ethical and moral issues and the implications for people's welfare have not yet become the focus of the AI industry. "Data security should be a package with AI development. The government should be much better at doing it,” he said.
In his remarks, the network director of Telkomsel Nugroho said AI technology had been widely used in various fields. However, it still requires regulation so that it is not used by the wrong parties.
"Let's start accelerating, improving awareness and advancing AI technology together wisely because AI will replace human functions, unless they are wise," he said.
When opening the discussion, the chief editor of Kompas, Sutta Dharmasaputra, said technological machines could have a memory going beyond the limits of human ability to remember things. However, humans have infinite wisdom machines simply do not have.
“Wisdom is born from a combination of thoughts and empathy for others and nature. Our task in this era of technological advances is how we are reminded again to be more human," he said.
Wisdom is born from a combination of thoughts and empathy for others and nature.
In the second session of the discussion, which was guided by the managing editor of Kompas, Adi Prinantyo, the chief technology officer of Tokopedia Herman Widjaja said the use of AI was a necessity in the business world. "AI is a necessity to answer consumers," he said.
Tokopedia started utilizing AI six years ago as part of the company’s efforts to continue to improve the service to consumers.
The vice president of IT Business Intelligence and Analytics of Telkomsel, Tina Lusiana, said from Telkomsel's point of view, AI and big data were the science behind the company's transformation starting in 2015.
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